Nwachukwu Joshua
Versatile Professional | IT & Operations Specialist | Data & AI Automation Enthusiast
Kaduna, NG.About
Highly analytical and results-driven professional with a background spanning IT infrastructure, operations management, and data-driven process optimization. Leverages expertise in network administration, AI automation (Zapier, Airtable, Notion), and data analytics (Excel, SQL, PowerBI) to enhance efficiency and drive organizational success. Eager to apply a unique blend of technical acumen and strategic problem-solving to contribute to dynamic teams.
Work
CADA hotels
|IT Support and Manager
Nassarawa, Nassarawa State, Nigeria
→
Summary
Led IT support and infrastructure management, ensuring seamless network operations and providing technical supervision for staff within a hospitality environment.
Highlights
Resolved complex network and hardware challenges, minimizing downtime and ensuring continuous operational efficiency across hotel systems.
Designed and implemented robust network systems, integrating surveillance and communication hardware to enhance security and streamline internal communications.
Provided comprehensive support and supervision for IT staff, fostering a proactive problem-solving culture and improving service delivery standards.
De-Ebutex Intl. Resources
|Sales Supervisor
→
Summary
Supervised sales operations and a team of representatives, driving performance to meet and exceed monthly and quarterly sales targets.
Highlights
Coordinated product sales and managed accurate entry of sales records, ensuring data integrity for performance tracking and strategic decision-making.
Orchestrated activities of sales representatives, consistently achieving monthly and quarterly targets through strategic planning and performance monitoring.
Developed and delivered comprehensive training programs for new and existing sales staff, enhancing product knowledge and sales techniques to boost team productivity.
Sonafem Agencies
|Junior Operations Personnel
Enugu, Enugu State, Nigeria
→
Summary
Streamlined production and service delivery processes, supported departmental goal attainment, and enhanced brand visibility through strategic content development.
Highlights
Optimized production and service delivery processes, enhancing operational efficiency and improving overall client satisfaction.
Coordinated effectively with superiors to align operational activities with organizational and departmental goals, contributing to key achievements.
Maximized advertising efforts by developing engaging content for media relations, corporate communication, and social media posts, significantly boosting brand visibility.
Education
Madonna University
→
Bachelor of Engineering
Chemical Engineering
Certificates
Networks and Administration (Cisco)
Issued By
NIIT Kaduna
Skills
Networking & Administration
Network Administration, Network Security, System Administration, Troubleshooting, Network Design.
Data Analysis & Analytics
Data Analysis, Excel, SQL, Power BI, Data Visualization, Reporting.
AI & Automation
AI Agent Development, AI Applications, Workflow Automation, Zapier, Airtable, Notion, n8n, Process Automation.
Operations Management
Process Optimization, Service Delivery, Strategic Planning, Team Coordination.
Sales & Marketing
Sales Coordination, Target Attainment, Staff Training, Content Development, Media Relations, Social Media Marketing.